Orders typically ship within 2 business days. However, during the holiday season, shipping times may take a bit longer due to increased demand. We recommend placing your order early to ensure timely delivery.

We take great care in packaging your products, but on rare occasions, damage can occur during transit. If your item arrives damaged, please email us at info@afterlights.co with:

• Photos of the damaged product and packaging.
• The quantity of broken items.
• Your order number (e.g., HSC#).

We’ll resolve the issue promptly by offering a replacement or a refund if there is a manufacturer defect.

Don’t worry! Tracking numbers can take up to 24 hours to update as the carrier needs to receive and scan the package after it leaves our warehouse. If your tracking hasn’t updated within 48 hours, feel free to contact us, and we’ll gladly assist you.

Our products are made to order and cannot be canceled or returned at this moment, unless due to a defect. Because each item is uniquely produced, we are unable to process returns for reasons such as ordering the wrong item, color, or simply changing your mind.

However, if your product arrives damaged or has a manufacturing error, we’re happy to provide a free replacement or refund. Please contact us within 30 days of receiving your order and include a clear photo of the issue using our email info@afterlights.co.

We offer free shipping when you add 2 regular-sized candles to your cart, or your subtotal exceeds $44.

Note: Free shipping does not apply to Canada, Europe, or Pacific Non-Contiguous United States.